Customer Reviews
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MHI Roofing Pittsburgh
126 Sygan Road, McDonald
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Wow! Zach did one of the most thorough inspections we've ever had, which set expectations sky high. Once Josh and Dario's crew arrived it was like a well-oiled machine, one that knows a thing or two about construction. They … More worked with precision and purpose. Josh was super transparent and on-site the whole time to give us updates and answer questions. One of the things that most impressed me was that our house is very inaccessible for a job like this, yet Dario's crew made it look like a walk in the park. I can't say enough good things about MHI, especially Zach, Josh, Dario and his crew. Hands down the best experience I've had with a roofing contractor.
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MHI Roofing did a fabulous job on my roof replacement. From start to finish the job was well done. Free inspection and estimate of roof with Cam was informative and accurate (estimate was within dollars of the final cost). He explained … More the process, the team and the financing options. I was called by Andy to schedule my roofing project. Clear and concise process to get supplies ordered and delivered to get the crew out asap. And finally Josh’s team of roofers lead by Marcelo did an excellent job. They showed up right on time, got to work, got the job done and cleaned up all in the same day. Not only did they do this, but they provided above and beyond customer service. They sent continuous pictures of the project and keeping me informed about any added costs that arose as they found boards that needed to be replaced! I would highly recommend them for anyone in the greater Pittsburgh area!
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Josh and Dario and his crew were very professional and available for any questions or concerns that we had. Never stopped, except for lunch, despite several setbacks not of their making. We were kept apprised of all obstacles they encountered … More and made part of the solution process of dealing with them. Overall a very positive experience. Thank you Josh and Dario and the rest of the crew.
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Jethro was very pleasing to work with. He showed up on time during the busiest time of the day and still had a great attitude. Jethro was very knowledgeable about roofing, siding, gutters, proper ventilation etc.. He pulled out the drone … More to get views of the roof that you’d never see from a ladder 🪜 I’m glad that I contacted MHI, you can’t go wrong with folks that do this “Every Shingle Day”! 😂. Their Awesome 👌🏾
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Following major wind and storm damage and after emergency tarps were put on the roof (tarps not pictured below), we made contact with MHI Roofing on a Saturday. The following Tuesday (yep, 3 days later!) Jethro showed up on time and did … More a thorough inspection. We decided to go with MHI Roofing for 4 reasons:
1) They are an established small business. They only do roofs (every shingle day!), not windows, not doors, not siding. Just roofs.
2) Jethro was very knowledgeable about the roofing trade (in the same way we are very knowledgeable in our lines of work), and he fully understood and sympathized with our frustration with the insurance company’s unreliable claims inspection subcontractor.
3) While Jethro and MHI Roofing are entitled to make a commission and/or profit, the estimate was not grossly overpriced. Is it expensive? Yes, but this is a major purchase; much of the costs that small businesses have to endure today are due to situations beyond their control (hyper-inflation, transportation and manufacturing delays, high energy costs). We are all feeling the vise tighten. While neighbors may want to cut corners and costs that are detrimental to a home’s covering (and subsequent long term value), we wanted it done correctly. MHI Roofing has check all the important boxes (so far).
4) We didn’t walk into this blindly. We did our research. We also didn’t feel pressured by MHI Roofing. Wind and storm damage is unsettling on your primary dwelling (especially on the roof!), but trying to get the insurance company to do their job effectively became the most frustrating part of this journey.
Our new roof is on hold (MHI has ordered the materials) while we wait on the insurance claims subcontractor, but we’re excited and will be able to rest easier once this project is underway and then successfully completed!
Photos are the “before” pictures since we’re waiting on the insurance company. -
Great work! Had roof rejuvenation, vents resealed and ridge vent replacement. Crew was on time and completed the job quickly. There were a few issues that I brought to Chance’s attention and he was extremely quick to come on site and do … More an inspection and get the issues fixed immediately. Overall I am very satisfied with the level customer service from Chance Decker and the quality of work done on my house.
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We had roof damage from a hail storm and Mark worked directly with the insurance company, so that we didn’t have to have a constant go between. He scheduled and met with the inspectors and literally made this as easy as possible on us! … More He and his team took extra precautions to protect our pool from any debris! Mark helped us with finding a contractor to repair the interior damage as well and even scheduled and met with them to go over needed repairs! Mark has gone over and beyond during this entire process! So thankful to work with him and would highly recommend!
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We are very pleased with On The Mark Roofing in doing our roof replacement that was damaged by a bad hail storm. From initial inspection we were treated to excellent communication, professionalism and craftmanship! Mark was our contact … More person through the whole process, showing his great knowledge as he helped us wade through all the insurance matters, as well as, to choose the correct product for a beautiful, durable and warrantied roof, which, On The Mark Roofing, will continue to inspect annually during the 30 year warranty period. We highly recommend On The Mark Roofing for any and all of your roofing needs!
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Can’t recommend them highly enough! Mark and his team were fantastic to work with. They were responsive, professional, honest, and went above and beyond to make sure we were happy with the results. We weren’t sure how much water damage … More we were going to have going into the project. But, when it turned out to be less than we all thought, Mark lowered the cost instead of charging what he had originally estimated. We had no idea, so he could’ve easily stuck with the original quote. Instead, he saves us some money by being very thorough and up-front. We appreciated the honesty and quality of work. We’ll need to replace our roof in a year or two, and will certainly be coming back to them for that too!
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My roof was replaced by On The Mark Roofing in 2007 after Hurricane Wilma had caused damage to it. I discovered a leak in the flat roof in early 2022. Without going into specifics, I tried to contact On The Mark Roofing to address the issue … More but ultimately decided to hire a different business to make the repair. Rewind to this year, when I discovered a leak in the same location. When I called Mark Roofing, they responded immediately, provided a reasonable quote, and completed the repair swiftly and expertly. Would advise.
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