I can't say enough about how great it was to work with Jethro and his team! Jethro was a wonderful salesman, who walked us through all of the details of our job, was very clear on what work needed to be done and how they would do all… More of it. Ryan and Dylan worked with us on our job, along with Jethro being on-site and taking great care of us. They were extra considerate about our landscaping and new driveway. We had updates sent to us throughout the roofing process and tons of pics! We are very happy with how sharp our new roof looks, the quality of the materials and quality of the work that was done. I love the color and little details that modernized our roof. The crew worked hard for two days in the extreme heat and did a fantastic job! They were also very considerate cleaning up. Go with Jethro and you won't go wrong!
The team at MHI did an amazing job on my roof repair. This is a leak that had literally been going on for 12 years. It was a complicated repair between an addition porch roof onto an existing roof and had been a long time problem. I have… More literally hired four different contractors, spent thousands and thousands of dollars and only MHI got the repair done! Edgar and the crew that did the work were amazing! They were professional, and committed to getting the job done right. If you choose MHI, you will not regret it!
The team wasn’t messing around. The job called for 2 days work and the team knocked it out in 1 day. They arrived at 7:08 and they were removing old shingles by 7:20. The complete roof and one repair section was completed by 4:30. Job well… More done!!!
Project: I had a complete roof installation. All new architectural shingles and re-sheeting. Rolled roof for the low slope roof on the back of the house.
Overall: It was a great project. The roof was completed in one day. The roof looks… More great and the crew cleaned up really well. No issues during installation. MHI will not be the cheapest option, but paying the price for the top GAF certification and warranty is worth it.
Customer Service: Our sales expert (Josh Marshman) was excellent throughout the whole process, from initial contact and estimate until completion. Josh even addressed some follow-up questions and visited my home afterwards. He was half of the reason why I selected MHI (the other half being experience and warranties). Josh was very personable, honest, took the time to explain everything, and we were always in contact. I would highly recommend asking for Josh if you are looking for someone to give you one-on-one customer service throughout your project.
I recently had my roof replaced and MHI Roofing made the entire installation process, seamless. The crew arrived as scheduled. They were extremely professional and efficient. At the end of each day, they cleaned the entire exterior of… More my home and after 2 days, I had a beautiful new roof and the price was very reasonable. Thanks, MHI Roofing for being totally awesome.
Fantastic job. Jethro, Ryan, and Dylan were great to work with. Top quality people, solid craftsmanship, and high quality products. Great communication throughout the process with drone footage updates. WoW!! Don’t hesitate to use MHI for… More your roofing project.
Update 5/11/2023: New roof was installed today. Justin (today’s site foreman) said he’d be at our house at a certain time and he was - exactly!
Today’s crew worked diligently and efficiently. They cleaned up the worksite so well that you… More wouldn’t even know they were here - as if the new roof just magically appeared! I’m in awe at how they can climb high ladders with such ease as they carry heavy packages of shingles over their shoulders. One guy did leave behind his sunglasses, but we’ll pass them on to the soffit and gutters team which is next on the project list.
There is one bad thing about today’s new roof installation: The roof looks beyond amazing, but the faded siding is now screaming, “Paint me!”
New roof photos follow.
Following major wind and storm damage and after emergency tarps were put on the roof (tarps not pictured below), we made contact with MHI Roofing on a Saturday. The following Tuesday (yep, 3 days later!) Jethro showed up on time and did a thorough inspection. We decided to go with MHI Roofing for 4 reasons:
1) They are an established small business. They only do roofs (every shingle day!), not windows, not doors, not siding. Just roofs.
2) Jethro was very knowledgeable about the roofing trade (in the same way we are very knowledgeable in our lines of work), and he fully understood and sympathized with our frustration with the insurance company’s unreliable claims inspection subcontractor.
3) While Jethro and MHI Roofing are entitled to make a commission and/or profit, the estimate was not grossly overpriced. Is it expensive? Yes, but this is a major purchase; much of the costs that small businesses have to endure today are due to situations beyond their control (hyper-inflation, transportation and manufacturing delays, high energy costs). We are all feeling the vise tighten. While neighbors may want to cut corners and costs that are detrimental to a home’s covering (and subsequent long term value), we wanted it done correctly. MHI Roofing has check all the important boxes (so far).
4) We didn’t walk into this blindly. We did our research. We also didn’t feel pressured by MHI Roofing. Wind and storm damage is unsettling on your primary dwelling (especially on the roof!), but trying to get the insurance company to do their job effectively became the most frustrating part of this journey.
Our new roof is on hold (MHI has ordered the materials) while we wait on the insurance claims subcontractor, but we’re excited and will be able to rest easier once this project is underway and then successfully completed!
Photos are the “before” pictures since we’re waiting on the insurance company.
We are very impressed with the professional, dedicated and knowledgeable staff and crew from Cam who came out to do the roof inspection, to Dylan (on-site supervisor) and the hard-working efficient crew! The crew did a wonderful job cleaning… More up our yard. If we could give more than 5 stars, we would! Highly recommend!!
I've never had my roof inspected & really didn't know what to expect. Drew was continuously in contact with me prior to my inspection appointment, he arrived right on time. He was extremely courteous and explained, in depth,… More what he was going to do during the inspection, making sure that I understood. He took his time and was very meticulous. Upon completion he then proceeded to explain his findings & what was needed to solve my roof issues. Drew was easy to understand and knowledgeable of how to solve these issues. I'm extremely satisfied and impressed with the service I received from Drew as a representative of MHI...he is quite an asset to this Roofing Company...
After talking with nearly 10 roofing companies, I decided to go with MHI. They were the ONLY company to actually go in the attic, on the roof and fly a drone over when giving me a quote. Another company that was a close second for me, never… More went in the attic and then added nearly 5k onto the total project. MHIs quote was impressively thorough and accurate from the start. They were on time, quick and professional. New roof looks great and their clean up was phenomenal. They respected and protected my plants. I went around afterwards looking for leftover nails and seriously couldnt find any. That is so impressive and makes me happy, as I have animals who go outside. For the value, warranty and service, they are hard to beat. My neighbors had their roof done by them too about 5 years ago and still looks great. Im happy to recommend! For a project this big, could not have gone better.
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